Information We Collect
We collect information you provide directly to us when using our services:
- Account registration details (name, email address, phone number)
- Business information for service customization
- Payment and billing information
- Communication preferences and contact lists
- Message content and delivery logs
How We Use Your Information
Your information helps us provide, maintain, and improve our services:
- Processing transactions and managing your account
- Delivering WhatsApp messages and PDF bills
- Providing customer support and technical assistance
- Sending service updates and important notifications
- Analyzing usage patterns to improve our platform
Data Protection
We implement industry-standard security measures to protect your data:
- 256-bit SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive information
- Regular security audits and penetration testing
- Strict access controls and authentication protocols
- GDPR-compliant data handling procedures
Our Commitment
We never sell your personal information to third parties. Your data is used solely for providing and improving our services.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting our support team.
Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Contact Us
For privacy-related inquiries, please contact us:
- Email: support@service-connect.in
- Phone: +91-99757-38030
Last Updated: October 1, 2024